Verify Your hd999 Account
Account verification is the step that unlocks the full withdrawal flow and keeps your balance protected. We ask for it because it links your hd999 account to the wallet registered in your name — if your bKash, Nagad, or Rocket account is personal, the verification step is usually straightforward. You will need a valid national identity document and a clear photograph. Verification
also means that if your account is ever accessed without your permission, our support team can confirm ownership and act on your behalf. Treat it as a one-time security step rather than a repeat process.
- Upload your ID — Go to account settings and select the verification section. Upload a clear photo of your national identity card — both sides if prompted.
- Confirm wallet ownership — Confirm that the bKash, Nagad, or Rocket number on your account matches the registered owner name on your ID document.
- Submit for review — Submit the documents through the secure upload form. Our team reviews submissions and updates your account status as soon as the check is complete.
- Account unlocked — Once verified, withdrawal requests process without additional ID prompts. Keep your contact details current so we can reach you if anything needs clarifying.